法律声明

Legal Notice

Welcome to Petit Pawstries.

This website, petitpawstries.com, is operated by Petit Pawstries (“Petit Pawstries”, “we”, “us” or “our”).

By accessing or using this website, you agree to comply with the terms set out in this Legal Notice, together with our other applicable policies and terms.

1. Business Information

Business name: Petit Pawstries
Website: petitpawstries.com
Email: contact@petitpawstries.com
Instagram: @petitpawstries

Petit Pawstries is a Singapore-based small-batch pet treat business.

2. Website Content

All content appearing on this website, including but not limited to:

Product names and descriptions
Photographs and images
Logos and branding
Graphics and designs
Written content
Product packaging and artwork
Social media content reproduced on this website

belongs to Petit Pawstries or is used with permission, unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, republished, sold or commercially exploited without our prior written permission.

3. Product Information

We make every reasonable effort to ensure that product descriptions, ingredients, photographs, prices and other information displayed on our website are accurate and up to date.

However, as our products are handmade in small batches, there may be minor variations in:

Shape
Size
Colour
Texture
Appearance
Packaging

These variations are a normal characteristic of handmade products and do not necessarily indicate a defect.

Product photographs are provided for illustrative purposes. Actual products may vary slightly from photographs due to handmade production and differences in screen displays.

We reserve the right to correct errors, update product information or modify product availability without prior notice.

4. Ingredients & Pet Suitability

Our products are made specifically for pets. However, every pet is different.

Customers are responsible for determining whether a particular product is appropriate for their pet based on the pet’s individual circumstances, dietary requirements, allergies, sensitivities, medical conditions and other needs.

Ingredient and product information provided on this website is for general product information and is not veterinary or medical advice.

If you are unsure whether a product is suitable for your pet, please consult your veterinarian before feeding it.

Customers should supervise their pets while feeding treats and ensure that treats are provided in an appropriate quantity.

Petit Pawstries does not guarantee that any particular product will be suitable for every individual pet.

5. No Medical or Veterinary Claims

Information provided by Petit Pawstries is not intended to diagnose, treat, cure or prevent any disease, illness or medical condition.

Our products should not be used as a substitute for professional veterinary advice, diagnosis or treatment.

If your pet experiences an adverse reaction or other concerning symptoms after consuming a product, discontinue use and seek appropriate veterinary advice.

6. Product Availability & Pricing

All products are subject to availability.

We reserve the right to:

Change prices
Modify product descriptions
Discontinue products
Change product designs or ingredients
Limit quantities
Correct pricing or listing errors
Refuse or cancel an order where necessary

If an order is affected by a significant pricing or listing error, we may contact the customer before proceeding with the order.

7. Orders

Placing an order through our website does not necessarily guarantee acceptance of the order.

We reserve the right to cancel or decline an order in circumstances including, but not limited to:

Product unavailability
Incorrect pricing or listing information
Suspected fraudulent or abusive activity
Errors in order information
Circumstances outside our reasonable control

If we cancel an order after payment has been made, any applicable refund will be handled in accordance with our Refund & Return Policy.

8. Delivery & Collection

Delivery and collection arrangements are subject to the applicable terms stated on our website and at checkout.

Once an order has been handed over to a third-party courier, delivery is subject to the courier’s handling and delivery processes.

Customers are responsible for providing accurate delivery information and following any collection or storage instructions provided by Petit Pawstries.

Please refer to our Refund & Return Policy for information regarding damaged, incorrect or missing orders.

9. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

Available
Error-free
Uninterrupted
Free from viruses or other harmful components

We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues or other reasons.

10. Third-Party Services & Links

Our website may use or link to third-party services, platforms or websites, including payment providers, delivery providers, social media platforms and other external services.

We do not control and are not responsible for the content, availability, security or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, Petit Pawstries will not be responsible for losses or damages arising from:

Improper storage or handling of products
Failure to follow product or storage instructions
Incorrect information supplied by the customer
Misuse of products
Feeding products in inappropriate quantities
A pet’s individual allergies, sensitivities or reactions
Use of products contrary to veterinary advice
Third-party delivery delays or handling
Website interruptions or technical issues
Circumstances beyond our reasonable control

Nothing in this Legal Notice is intended to exclude or limit any liability or rights that cannot legally be excluded or limited under applicable Singapore law.

12. Force Majeure

Petit Pawstries will not be responsible for delays, interruptions or failure to fulfil obligations where such circumstances arise from events beyond our reasonable control.

This may include, where applicable, natural disasters, extreme weather, fires, accidents, government actions, public emergencies, courier disruptions, power or telecommunications failures, supply shortages or other unforeseen circumstances.

13. Intellectual Property

All intellectual property relating to Petit Pawstries, including our name, branding, logo, product designs, photographs, graphics, written content and other original materials, remains the property of Petit Pawstries or its respective owner.

Nothing on this website grants you any licence or right to use our intellectual property without prior written permission.

If you believe that content appearing on our website infringes your intellectual property rights, please contact us at contact@petitpawstries.com.

14. Unauthorised Use

You must not use this website or its content for unlawful, fraudulent, abusive or unauthorised purposes.

You must not attempt to interfere with the operation or security of the website, gain unauthorised access to systems or information, or use our content for commercial purposes without permission.

15. Governing Law

This Legal Notice and your use of this website are governed by the laws of Singapore.

Any dispute arising in connection with this website or our services will be subject to the applicable laws and jurisdiction of Singapore.

16. Changes to This Legal Notice

We may update this Legal Notice from time to time.

Any updated version will be published on this page with the revised “Last updated” date.

Your continued use of our website after an updated Legal Notice is published constitutes your acceptance of the updated terms, to the extent permitted by applicable law.