服务条款
Welcome to Petit Pawstries! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Product Information
All our treats are handmade in small batches using human-grade ingredients. Products may vary slightly in shape, color, or texture due to their artisanal nature.
We do not use flour, fillers, preservatives, or artificial additives. Treats should be stored in a cool, dry place and consumed by the suggested best-before date.
2. Order Processing
Orders are processed within 4–7 working days, depending on order volume and product type. You’ll receive an email notification once your order has been shipped or is ready for collection.
3. Pricing & Payment
Prices are listed in SGD and are subject to change without notice. Payment must be made in full at checkout. We accept PayNow, credit/debit cards, and other payment methods offered at checkout.
4. Shipping & Delivery
We currently offer delivery within [Singapore/your delivery zone]. Please ensure that your shipping information is correct. We are not responsible for delivery delays caused by courier services or incorrect addresses.
5. Refunds & Returns
Due to the perishable nature of our treats, all sales are final. Please refer to our Refund & Return Policy for full details.
6. Custom Orders
For personalized or custom orders, full payment is required upfront. No changes or cancellations are allowed once production begins.
7. Intellectual Property
All images, logos, product names, and content on our site are the property of Petit Pawstries and may not be used without written permission.
8. Disclaimer
Our treats are intended for occasional feeding as part of a balanced diet. Please supervise your pet while enjoying our products. Petit Pawstries is not liable for misuse, allergic reactions, or medical issues related to consumption.
By using this site, you agree to these terms and conditions. We may update them from time to time, so please review them periodically.